Delivering Value

All Focal Solutions systems and processes are constantly monitored and reviewed to ensure that they continue to provide the highest levels of efficiency and service to customers. Our knowledge, technical expertise and experience are at the disposal of our customers 24 hours a day, 365 days per year. Whether we are developing innovative supply chain solutions or extending our product range, you can be assured that we are committed to creating added value solutions for all our customers.

A single point of contact is supported by a dedicated project team of qualified and experienced personnel to guarantee a fast and efficient response, all the way from order entry through to daily order progress updates to delivery – on time and in full. We can store all associated documentation and certification on optical disk facilitating instant access. The high level of customer service that we provide is confirmed by the significant project reference list we have for major EPC contractors and OEMs.